At aceph99, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Please read this document carefully before registering or using any aceph99 service.
This Privacy Policy ("Policy") applies to all personal information collected, processed, stored, and shared by aceph99 Casino ("aceph99," "we," "us," or "our") in connection with the operation of the aceph99 online gaming platform accessible at aceph99.com, including any mobile-optimized interfaces, customer support channels, and promotional communications.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, this Policy also reflects the data protection standards required by the Philippine Amusement and Gaming Corporation (PAGCOR) as part of aceph99's regulatory obligations.
By registering an account on aceph99, accessing any game or service, or otherwise interacting with the aceph99 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.
For the purposes of the Philippine Data Privacy Act of 2012, aceph99 Casino acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform visitors. As PIC, aceph99 determines the purposes and means of processing personal information collected through the aceph99 platform.
aceph99 has appointed a designated Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Policy, handling data subject requests, and serving as the primary point of contact for the National Privacy Commission. Contact details for the DPO are provided in Section 16 of this Policy.
aceph99 collects the following categories of personal information from players and platform users. The specific data collected depends on the nature of your interaction with the aceph99 platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Philippine mobile number, residential address | Account communications, security alerts, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank, etc.), transaction history | Deposit and withdrawal processing, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimization |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Data | Promotional preferences, communication opt-in/opt-out status | Personalized promotions, bonus offers (with consent) |
aceph99 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.
aceph99 collects personal information through the following means:
aceph99 processes your personal information for the following purposes:
Under the Philippine Data Privacy Act of 2012, aceph99 processes your personal information on the following legal bases:
aceph99 does not disclose your personal information to third parties except in the following circumstances, and only to the extent strictly necessary for the stated purpose:
The aceph99 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalized gaming experience. The following types of cookies may be placed on your device when you access aceph99:
You may manage your cookie preferences through your browser settings or through the aceph99 cookie preference center. Please note that disabling strictly necessary cookies may impair your ability to access certain aceph99 features, including account login and payment processing.
aceph99 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with aceph99's data disposal procedures.
aceph99 implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in harm to affected players, aceph99 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by aceph99:
To exercise any of the above rights, please contact aceph99's Data Protection Officer using the contact details provided in Section 16. aceph99 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The aceph99 platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations governing casino-style gambling in the Philippines. aceph99 does not knowingly collect personal information from individuals under the age of 21.
If aceph99 discovers or is notified that personal information has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and reverse any financial transactions where possible. Parents or guardians who believe their child has registered on aceph99 should contact our Data Protection Officer immediately using the details in Section 16.
In certain circumstances, aceph99 may transfer your personal data to service providers or partners located outside the Philippines — for example, to internationally accredited KYC verification providers or game software suppliers operating data centers in other jurisdictions.
Where such cross-border transfers occur, aceph99 ensures that appropriate safeguards are in place to protect your personal data, including:
aceph99 will not transfer your personal data to any jurisdiction that does not provide adequate protections for data subjects, and will notify the NPC of any cross-border transfers as required by applicable regulations.
The aceph99 platform may contain references to third-party services, such as payment processors and game providers, whose own privacy policies govern the handling of any personal data you provide directly to them. aceph99 is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing any personal information.
The inclusion of any reference to a third-party service on the aceph99 platform does not constitute an endorsement of that service's privacy or security practices.
aceph99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, aceph99 will notify registered players via email or a prominent notice on the aceph99 platform at least seven (7) days before the changes take effect.
The most current version of this Policy will always be accessible at aceph99.com/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the aceph99 platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
If you do not agree to the updated Privacy Policy, you must cease using the aceph99 platform and may request account closure by contacting our customer support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by aceph99, please contact our Data Protection Officer through the following channels:
If you are not satisfied with aceph99's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters under the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated on January 1, 2026. aceph99 Casino — operated under PAGCOR oversight for Filipino players aged 21 and above only.
Six ways aceph99 Casino protects the personal data of every Filipino player on our platform.
Every connection to aceph99 is protected by TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text — not even for a millisecond.
aceph99 processes all player data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. Our designated Data Protection Officer ensures ongoing NPC compliance.
Your personal information is never sold, rented, or traded to third-party marketers. aceph99 shares data only with regulated partners strictly necessary to operate the platform and comply with Philippine law.
This Privacy Policy tells you exactly what data we collect, why we collect it, who we share it with, and how long we keep it. No hidden clauses, no vague language — just clear, honest disclosure.
Filipino players have the right to access, correct, delete, and port their personal data at any time. Submit a request to our DPO and we will respond within 15 business days as required by the NPC.
In the unlikely event of a data breach, aceph99 is committed to notifying the NPC within 72 hours and informing affected players without delay — because you deserve to know, fast.
Your data is protected. Your identity is verified. Your privacy is respected. Join the growing community of Filipino players who trust aceph99 for a secure, champion-level gaming experience.
Must be 21 years or older. PAGCOR regulated. Gambling is addictive — know when to stop.